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Or, it's 13:00 on a Monday in Berlin, customer support/PR department just got started and are working through the weekend backlog, haven't had time yet to respo

• maccard 2y ago
  If you terminate accounts on/over a weekend, you should have support staff over the weekend.
  • diggan 2y ago
    I didn't mean to imply there is no customer support on weekends, but usually you have a weekend crew that is a lot smaller than the typical work-week crew, so there are still things to catch up on after a weekend, even with crew working weekends.
  • bigfatkitten 2y ago
    Which isn't the same thing as as public relations staff.