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> infinitely better reputation You’ve clearly not seen it enshittify: * More UI space devoted to brands (the Updates tab * Communities UX is, uh, suboptimal
by signal11 2y ago
> infinitely better reputation
You’ve clearly not seen it enshittify:
* More UI space devoted to brands (the Updates tab
* Communities UX is, uh, suboptimal
* Brands / business accounts can message you with no opt out, you can block a chat after the fact but won’t stop them from messaging you from another account.
These made the news in WhatsApp’s favourite testbed market[1], but if you think it’s not coming to other markets…
Anyhow, tl;dr — WhatsApp’s no longer in the “put users first” phase, it’s in the “monetize” phase of Facebook Product Management.
As a person who paid for WhatsApp pre-Facebook, that does make me sad.
[1] https://techcrunch.com/2022/10/10/in-india-businesses-are-increasingly-spamming-users-on-whatsapp/ https://techcrunch.com/2022/10/10/in-india-businesses-are-in...
- lxgr 2y agoI use it many times per day as my primary means of communication outside work, and while it’s not perfect, I prefer it over all the alternatives. But yeah, it’s “done” in many ways, and idle product managers and business developers are rarely a good thing for a product.