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Very similar to the process I took getting DIA to a commercial building. They said they spent $60,000 pulling fiber half a mile through a business park (we didn
by mastax 2y ago
Very similar to the process I took getting DIA to a commercial building. They said they spent $60,000 pulling fiber half a mile through a business park (we didn’t pay this). We only have one ISP device in our rack (Verizon truly ships their org chart). We paid our contractor to have fiber installed from the DEMARC to the server room but apparently the ISP would’ve done that for free, oops.
And yeah the quality of customer service we’ve gotten from three different business providers has been exceptional. It’s crazy to have actual engineers you can call who know what’s going on. You get what you pay for.
- pickle-wizard 2y agoThis was about 15 years ago, back when I was working at $MEGACORP we had an OC-48 running to our lab. We were having some problems with it. Thanks to 20 years of near constant layoffs all details of who was responsible for that circuit on our side were lost to the sands of time. I went down to the basement and saw a faded UUNET sticker on the demarc, but there was no circuit id on it. Some googling showed that through the years of corporate takeovers they were now owned by Verizon. So I called Verzion Business and explained the situation. The lady spent a hour on the phone with me, but we tracked down the circuit. The address listed on the circuit was a manhole up the street from our building. They dispatched a technician and we were back up and running in about an hour. They also put new circuit ID label on the demarc so we wouldn't go through that again.