I am not familiar with the US system enough to comment much on the former. But you are missing the point about my recent experience with Ali (plus, there are no

I am not familiar with the US system enough to comment much on the former. But you are missing the point about my recent experience with Ali (plus, there are no "porch pirates" where I live and services range from solid to rock solid). Packages getting lost is fine, mistakes happen (although I suspect in my case that the seller sent it to the wrong address). Telling me to provide evidence while being unwilling to provide me with the company I should contact for it is not fine and sufficiently "not nice" that I am now turned off by them despite other positive experiences.