The gunman etched ‘Delay, Deny, Defend’ in those bullets. UHG denies. KP delays. Both can lead to disastrous consequences. Edit: And by delay, I don’t mean

The gunman etched ‘Delay, Deny, Defend’ in those bullets. UHG denies. KP delays. Both can lead to disastrous consequences. Edit: And by delay, I don’t mean delay in seeing a specialist, I mean delay getting the most modern and up-to-date care. They have a tendency to practice population based treatment (and fiscally responsible), which may not be what is the most up to date. I understand it as an hospital administrator, but I can see the consequences as a physician.