It was already posted on HN, but this is a good summary. https://www.propublica.org/article/unitedhealth-mental-health-care-denied-illegal-algorithm https://ww

It was already posted on HN, but this is a good summary. https://www.propublica.org/article/unitedhealth-mental-health-care-denied-illegal-algorithm https://www.propublica.org/article/unitedhealth-mental-healt... Its also far bigger than most of these comments. Yes they denied over 30% of claims, which is awful, but they also did a large amount of retroactive denial and clawback schemes to already approved claims. It's an unusually cruel industry.