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To add another angle: in the past I've experienced issues where I'd always butt heads with a co-worker if we used a messenger, but would be fine when we talked
by yesco 2y ago
To add another angle: in the past I've experienced issues where I'd always butt heads with a co-worker if we used a messenger, but would be fine when we talked over a call. I'm sure a higher reading comprehension from a certain someone could maybe have helped with that, but I suspect much of it just comes down to the fact that a lot of nuance/tone is lost when thoughts are put into writing, which makes it easier to offend people.
At work, arguing with people is the last thing I want to deal with, so calls are sometimes the simplest way to cut through the bullshit.
- vundercind 2y agoI think detecting or even being aware of register in writing is an also lot harder for some folks than the same thing is in speech, which can lead to problems similar and related to misreading tone. I'd classify that, and difficulty dealing with tone per se in writing, as at least in part also a reading comprehension problem, but ultimately it doesn't much matter the cause when your immediate task is to communicate with the person: your options are to write better for your audience of that person, or, yeah, switch medium to speech.
- 1659447091 2y ago> I think detecting or even being aware of register in writing is an also lot harder for some folks than the same thing is in speech I think this is a large reason why forums and comment sections can get so out-of-hand. Add to that the growing online habit of using as few characters/words as possible to communicate; then there is emoji only communication--thinking if that's its own comprehension category, teenager/young adults would score much better (better than I would at least).
- foxglacier 2y agoWriting so people don't misread-between-the-lines is a skill. I don't have it and I've experienced the same problems. But an LLM can fix that. Just write your message your normal way and tell it to rewrite it being thoughtful and respectful. Maybe add brief if it gets too carried away with floweriness.
- hindsightbias 2y agoA friend was told his emails were too curt so he filters them to be socially cheerier and wordy. Completely out of character for him. Perhaps we should turn this around and every employee is categorized by whatever is most understandable by them. Then every inbound message is run through that filter. Work turns into having my bots talk to your bots.
- foxglacier 2y agoSounds good. Most people in workplaces act as their own bots, rewriting their natural style to be compatible with the culture/recipient because we're too diverse to all just get along with random non-friends in our natural way.
- RandomThoughts3 2y agoFrom experience, most of the people who think conversation would be better done by text lack the empathy required to craft messages which will be properly understood. It’s extremely difficult to write so that the recipient of your message actually understands exactly what you meant.