The flip side. (Turning the Sun Menlo Park sign around to say Facebook) Sad for me. As an S.E. (later called TPM) at Sun, I always busted my ass to meet custom

The flip side. (Turning the Sun Menlo Park sign around to say Facebook) Sad for me. As an S.E. (later called TPM) at Sun, I always busted my ass to meet customer needs technically, cost-wise (our group was Higher Educational Sales) and with dedication. I went to Sun after serving many years in computer support for Cal Berkeley, so I wore the customer's moccasins, so to speak. Our customers were indeed customers, not products. I loved it. Most of us, I think, were crazy for providing the best for customers, and I don't recall a book. We WERE the book.