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Do a search for 'UnitedHealth uses faulty AI to deny elderly patients' and see what comes up. I'm not saying this is deserved, more that I'm surprised it's tak

Do a search for 'UnitedHealth uses faulty AI to deny elderly patients' and see what comes up. I'm not saying this is deserved, more that I'm surprised it's taken this long for someone to just up and execute an insurance CEO.

cnst 2y ago
I read the title as "finally shot" before my morning coffee. ("Finally", not "fatally".)
MichaelZuo 2y ago
Well it’s very unfortunate for all Americans that rely on any healthcare company. Since they will all be increasing their rates soon to cover the expenses of 24/7 armed guards, armored vehicles, etc… Edit: Or a reduction in service quality to cover the new expenses.
- ToucanLoucan 2y ago
  As someone who endured UHC for several years, I assure you there is no service quality to reduce. > How do they still have that many customers if their service was so bad? Because the people making the decision to purchase UHC services and using UHC services are two wildly different demographics.
  - bilbo0s 2y ago
    Touché
  - MichaelZuo 2y ago
    How do they still have that many customers if their service was so bad? Do they have an effective monopoly in certain States?
    - s1artibartfast 2y ago
      No, they are a top tier health company that offers different options including premium healthcare. If you have 50 million customers, you will have some negative experiences.
    - FactKnower69 2y ago
      what is this post? are you under the impression that you get to choose your health insurance provider in the US? your job picks for you
      - MichaelZuo 2y ago
        The people picking are also human beings who experience the services of said company? Or are you implying the ‘pickers’ get special gold plated services completely different from regular employees?
        ImPostingOnHN 2y ago
        They are monetarily and/or promotionally incentivized to pick a bad, cheaper option for employees. The other employees don't get rewarded for the decision.
        MichaelZuo 2y ago
        They do get rewarded? That money has to come from somewhere, so a cheaper pick means more money available for other things like nicer employee lounges, free drinks, etc…
        ImPostingOnHN 2y ago
        I'm sorry to inform you that the money does not go to those things, but rather to reward the person who made a poor choice for everyone, and also to retained earnings. Unless you were being sarcastic in saying "yeah you're going to die sooner due to our poor healthcare choice, but hey, a free soda*!" * remote workers get nothing
        MichaelZuo 2y ago
        Where do you think perks, facilities, etc., offered in a modern workplace in the US come from, if not via spending money somewhere?
- eddd-ddde 2y ago
  As if they couldn't just buy that without increasing prices and still make a gazillion dollars.
  - MichaelZuo 2y ago
    For what reasons? Why would they all start behaving like charities?
auntienomen 2y ago
We don't have any idea what the motivation for this murder was.
gk1 2y ago
[flagged]
- itsibitzi 2y ago
  I think we can be pretty confident that he wasn't shot because an AI product wasn't accurate.
- deleted 2y ago
  [deleted]
- LargeWu 2y ago
  No, but this is a case where incorrect AI decisions may legitimately contribute to people's deaths. Let's also not normalize the idea that it's OK for people to die so one of the most profitable companies in the world can make even more money.
  - MaxfordAndSons 2y ago
    Unfortunately the latter is already very normalized.
- yyuugg 2y ago
  I don't think the parent poster is doing that, I think they are pointing out that when the ai products are faulty and result in the predictable deaths or suffering of people, someone out there might get angry enough to make bad choices.
- llamaimperative 2y ago
  This is not even remotely close to the "big issue" with UHG. There's probably no individual company that's responsible for more dysfunction in the American health system than UHG. Not that I think it justifies murdering the CEO, but also such is the nature of systematic violation of massive numbers of people's sense of justice.
- sly010 2y ago
  Or you could say let's not normalize broken AI in health care related systems, but potato potato I guess.
Mistletoe 2y ago
https://www.cbsnews.com/amp/news/unitedhealth-lawsuit-ai-deny-claims-medicare-advantage-health-insurance-denials/ https://www.cbsnews.com/amp/news/unitedhealth-lawsuit-ai-den...
vunderba 2y ago
There's a very good article published by ProPublica about the company in question. The name of the company is "EviCore" - so at least they're being relatively upfront about it. https://www.propublica.org/article/evicore-health-insurance-denials-cigna-unitedhealthcare-aetna-prior-authorizations https://www.propublica.org/article/evicore-health-insurance-...
deleted 2y ago
[deleted]
llamaimperative 2y ago
https://www.politico.com/magazine/story/2014/06/the-pitchforks-are-coming-for-us-plutocrats-108014/ https://www.politico.com/magazine/story/2014/06/the-pitchfor... Probably relevant
CatWChainsaw 2y ago
Per Reddit: "One is a high powered assassin whose livelihood depends on his ability to rationalize beyond emotion to calculate the cost of a life. The other guy is still alive." Edit: I would love to make $20/minute every day finding ways to drive people into medical bankruptcy, despair, and death, just like him, because being rich is awesome. :)

cnst 2y ago

I read the title as "finally shot" before my morning coffee. ("Finally", not "fatally".)

MichaelZuo 2y ago

Well it’s very unfortunate for all Americans that rely on any healthcare company. Since they will all be increasing their rates soon to cover the expenses of 24/7 armed guards, armored vehicles, etc… Edit: Or a reduction in service quality to cover the new expenses.

ToucanLoucan 2y ago
As someone who endured UHC for several years, I assure you there is no service quality to reduce. > How do they still have that many customers if their service was so bad? Because the people making the decision to purchase UHC services and using UHC services are two wildly different demographics.
- bilbo0s 2y ago
  Touché
- MichaelZuo 2y ago
  How do they still have that many customers if their service was so bad? Do they have an effective monopoly in certain States?
  - s1artibartfast 2y ago
    No, they are a top tier health company that offers different options including premium healthcare. If you have 50 million customers, you will have some negative experiences.
  - FactKnower69 2y ago
    what is this post? are you under the impression that you get to choose your health insurance provider in the US? your job picks for you
    - MichaelZuo 2y ago
      The people picking are also human beings who experience the services of said company? Or are you implying the ‘pickers’ get special gold plated services completely different from regular employees?
      - ImPostingOnHN 2y ago
        They are monetarily and/or promotionally incentivized to pick a bad, cheaper option for employees. The other employees don't get rewarded for the decision.
        MichaelZuo 2y ago
        They do get rewarded? That money has to come from somewhere, so a cheaper pick means more money available for other things like nicer employee lounges, free drinks, etc…
        ImPostingOnHN 2y ago
        I'm sorry to inform you that the money does not go to those things, but rather to reward the person who made a poor choice for everyone, and also to retained earnings. Unless you were being sarcastic in saying "yeah you're going to die sooner due to our poor healthcare choice, but hey, a free soda*!" * remote workers get nothing
        MichaelZuo 2y ago
        Where do you think perks, facilities, etc., offered in a modern workplace in the US come from, if not via spending money somewhere?
eddd-ddde 2y ago
As if they couldn't just buy that without increasing prices and still make a gazillion dollars.
- MichaelZuo 2y ago
  For what reasons? Why would they all start behaving like charities?

auntienomen 2y ago

We don't have any idea what the motivation for this murder was.

gk1 2y ago

[flagged]

itsibitzi 2y ago
I think we can be pretty confident that he wasn't shot because an AI product wasn't accurate.
deleted 2y ago
[deleted]
LargeWu 2y ago
No, but this is a case where incorrect AI decisions may legitimately contribute to people's deaths. Let's also not normalize the idea that it's OK for people to die so one of the most profitable companies in the world can make even more money.
- MaxfordAndSons 2y ago
  Unfortunately the latter is already very normalized.
yyuugg 2y ago
I don't think the parent poster is doing that, I think they are pointing out that when the ai products are faulty and result in the predictable deaths or suffering of people, someone out there might get angry enough to make bad choices.
llamaimperative 2y ago
This is not even remotely close to the "big issue" with UHG. There's probably no individual company that's responsible for more dysfunction in the American health system than UHG. Not that I think it justifies murdering the CEO, but also such is the nature of systematic violation of massive numbers of people's sense of justice.
sly010 2y ago
Or you could say let's not normalize broken AI in health care related systems, but potato potato I guess.

Mistletoe 2y ago

https://www.cbsnews.com/amp/news/unitedhealth-lawsuit-ai-deny-claims-medicare-advantage-health-insurance-denials/ https://www.cbsnews.com/amp/news/unitedhealth-lawsuit-ai-den...

vunderba 2y ago

There's a very good article published by ProPublica about the company in question. The name of the company is "EviCore" - so at least they're being relatively upfront about it. https://www.propublica.org/article/evicore-health-insurance-denials-cigna-unitedhealthcare-aetna-prior-authorizations https://www.propublica.org/article/evicore-health-insurance-...

deleted 2y ago

[deleted]

llamaimperative 2y ago

https://www.politico.com/magazine/story/2014/06/the-pitchforks-are-coming-for-us-plutocrats-108014/ https://www.politico.com/magazine/story/2014/06/the-pitchfor... Probably relevant

CatWChainsaw 2y ago

Per Reddit: "One is a high powered assassin whose livelihood depends on his ability to rationalize beyond emotion to calculate the cost of a life. The other guy is still alive." Edit: I would love to make $20/minute every day finding ways to drive people into medical bankruptcy, despair, and death, just like him, because being rich is awesome. :)