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I think the issue is you can register a known company name on one of these and plenty of people will think it's legit. Companies have to register on all these r
by NotSammyHagar 2y ago
I think the issue is you can register a known company name on one of these and plenty of people will think it's legit. Companies have to register on all these random domain to protect themselves.
dell.shop, that's probably the dell computer I know, right?
- zanderwohl 2y agoThe people who would fall for that would probably also fall for `dell.computerdealshop.com` though
- 0xCMP 2y agoThey're different. Companies register all kinds of crazy domains and redirect you through them all the time. Why is it crazy that some marketing person at Dell thought it would be cool to link people to 'dell dot shop'? I would check the certificates, but honestly only as a precaution. If the website looks correct that isn't such an insane thing. That is exactly why it's so dangerous and effective versus your example.
- jeroenhd 2y ago> Companies register all kinds of crazy domains and redirect you through them all the time That's the real problem with domain trust these days. Companies go out of their way to make sure you know to only visit official links, and then do stupid stuff like buying vanity domains for one-time deals, or make you click through mailchimp tracking URLs because marketing tracking is more important than your customers falling for phishing. Those vanity domains then end up expiring, and now emails and web links that used to go to an official $brand server are all ready to be swooped up by scammers. Customers never stood a chance. This isn't a TLD problem. It's a shitty company problem.
- Symbiote 2y agoA little searching shows Dell have dell.to, used as a link shortener, even though Dell has little business in Tonga.
- marxisttemp 2y agoI wholeheartedly agree. Subdomains exist for a reason. Vanity domains are so incredibly sloppy and unserious. Another issue is that they can make password management more of a chore. Every time I need to look up my Microsoft login, I have to remember to actually look up “live.com”. Except sometimes the login page is served from “microsoft.com”. Oops, you forgot your password and reset it; now your password for the other domain is out of date. Utterly ridiculous behavior from a company of their stature.
- nemomarx 2y agobitwarden can list multiple domains in one entry for a password - it might be good to find out if you're manager can do that and merge some?
- marxisttemp 2y agoiCloud Keychain can too, and I’ve already done that. It’s still an annoying and pointless extra step.
- mh- 2y ago1Password too. This is a must-have feature for me.
- callalex 2y agoThat seems like the textbook definition of a bandaid solution. Does that even work for the new hotness, passkeys?
- xelamonster 2y agoThis made me think I'd somehow not saved my MS password because it wouldn't show up if you searched "microsoft". I know you can combine them like the other comment mentioned but what an awful default experience.
- zokier 2y agoThere is no domain trust problem, because there is no trust to be had on domains.
- immibis 2y agodo you trust that you are on Hacker News right now?
- mindcrime 2y agoMaybe it would be better to say "there is no inherent trust on domains". I trust HN today because I was on HN yesterday, and the day before, and last year, and 10 years ago, etc., and it's always been trustworthy (so far as I know). But if I saw a link tomorrow for hackernews.shop and I went there, I'd be very suspicious.
- zokier 2y agoWhat I meant was that you can not put any trust in the contents of DNS labels, they should be handled as opaque blob-like identifiers. The only meaningful thing you can do with domain name is to compare it's labels to some reference. So no, I don't trust that I'm on HN because of I put any trust in the domain "news.ycombinator.com" signifying anything. I only trust that I'm on same HN that I was on yesterday because the domain matches exactly the reference value. But the domain name could be anything, as long as it is stable.
- motorest 2y ago> do you trust that you are on Hacker News right now? Is Hacker News asking for my credit card or impersonating any other site?
- bdangubic 2y agowhere am I…??
- BlueTemplar 2y agoMaybe companies should stop doing that then ? Also, homonyms aren't uncommon for smaller companies, especially across the world. EDIT : and ninjaed...
- thayne 2y ago> I would check the certificates What good does that do? It is pretty rare for companies to get an EV or OV certificate, since it is more expensive and more hassle than a DV cert, and even when they do, the name on the cert isn't always what you expect since it might be the name of the owning company, not the brand you are familiar with. Whois on DNS isn't always reliable either, since it often just points to another company that provides a dns service (such as AWS).
- clan 2y agoI do not think so. I think if someone would have made an effort to rip off the real Dell site I would fall for it. I am just so lucky that scammer mostly prefer to go after the easier marks. I am not sure what a better solution could be. The idea of EV certificates was good but executed poorly. Maybe a way to link certificated to business IDs. I do however still prefer more gTLDs to minimize domain squatting.
- AnthonyMouse 2y ago> The idea of EV certificates was good but executed poorly. Maybe a way to link certificated to business IDs. The idea was bad. Anybody can open the Dell Flower Shop. They can call their company Dell Inc. and register the domain dell.shop and they're not doing anything wrong, because they're in a different industry and nobody is going to confuse a tulip with a laptop. And then they could get an EV cert that says Dell Inc. -- because that's who they are. Which is why EV certs are worthless. Just because it says Dell doesn't mean it's that Dell. There can be arbitrarily many companies with the same name in different industries or locations. But then what is the certificate supposed to tell you that gives you more information than the domain name? The average person is not going to know a company's registration ID with the relevant secretary of state, or generally even what state they're incorporated in.
- furyofantares 2y agoWhen a scam hits someone's inbox or text message, it finds them in a particular time in their life, in a particular state of mind, and in a particular context. It's not just about how gullible or uninformed or whatever they are. They may be tired, they may be drunk, they may be spending all their energy worrying about a sick relative, or trying not to. They may have just been shopping for a computer, maybe even a dell. Or maybe they need a computer for their kid and don't have the means to afford one and are more likely to fall for a scam advertising a good deal on a computer than for any other scam. These all add to the probability that someone falls for a scam. Phishing is all about casting a wide enough net that the probabilities align against some of the people you hit at the time you hit them. Victims are not just uninformed. They are also compromised, and/or incentivized to believe this particular scam, and/or unlucky enough that the scam takes place when they were recently engaged in activity that makes the scam more believable. Seeing dell.computerdealshop.com will snap a lot of people out of it where seeing dell.shop would not have.
- deleted 2y ago[deleted]
- blululu 2y agoWhether people are more easily fooled by dell.shop dell.computershop.com is a non sequitur from the rather wordy disquisition about why people fall for the scams in general. The eye sees dell first in clear letters for both urls. Their sick relative doesn’t change much here. I would honestly not be sure if either is a scam for the url alone. The improbable deal at the other end is the only meaningful signal.
- furyofantares 2y ago> Whether people are more easily fooled by dell.shop dell.computershop.com is a non sequitur from the rather wordy disquisition about why people fall for the scams in general. It isn't. People fall because probabilities align. Something can catch their eye to knock them out of it. A bad URL is a bad probability (for the scammer) in the chain, a really good URL is another good probability. If your assessment is that both URLs look equally good/bad to you, I, of course, won't deny that claim about your own experience. But to my eye, dell.computershop.com looks pretty bad and dell.shop looks pretty good. I only answer my phone if I'm in the middle of getting a loan and so expecting a call from some unknown number at any time, and even then some numbers look too phishy to answer. The last time I got a loan I got a call from a local area code near the bank, answered, and found myself talking to a scammer about a loan. It was confusing, I believed it was the bank at first! Everything needed to align for them to get that far, including the phone number looking legit to my eyes. To someone else's eyes a number halfway across the country may have looked just as legit. Or the nearby number may have looked instantly bogus. This is exactly my point!
- inopinatus 2y agoThat’s kinda the point. Scammers want to deal with the poorly informed, the gullible, the vulnerable. They concomitantly prefer that the wary and street-smart select themselves away. A marketing professional would recognise the effective segmentation going on, and every new TLD is an opportunity in that regard.
- mikestew 2y agoMaybe, maybe not. [citation needed] But store.apple.com is perfectly legit, so what’s wrong with apple.shop[0]? Sure, you and I know that one is a subdomain and one is a TLD. How many random folks on the street in Des Moines know this? 15%? Less? “Say what? It matters which end the ‘shop’ part is on? Whose brilliant idea was that?” [0] sigh Apparently nothing is wrong with it, as it redirects to apple.com. So much for that example; take in the spirit intended.
- hatthew 2y agoI am unlikely to fall for either of them, but given compromising factors as mentioned by the other commenter, I am much less likely to fall for dell..com than dell. Due to the widespread usage of 3+ common TLDs (com, org, net, etc.) and arbitrary third-level domains, people have been trained that the second-level domain is the one that matters. Now that gTLDs are more common I've needed to retrain my brain that the TLD is also a necessary heuristic for authenticating websites.
- deleted 2y ago[deleted]
- 9cb14c1ec0 2y agoThere aren't "people who fall for phishing" and "people who don't", generally speaking. I know highly intelligent and talented people, well educated in general online security, who have fallen for phishing links and scams.
- callalex 2y agoVery true. My dad (late 60s) has written a DNS server, but still nearly fell for an email scam when he was sleep deprived and at the airport believing his flight was overbooked and he was going to be kicked.
- foxglacier 2y agoIt's certainly possible to strongly protect yourself though, vs casually relying on intuition which is hopeless. You just need to establish a process or set of rules to follow. Businesses do this all the time. A classic scam is sending an invoice asking for payment, and some disorganized businesses will just pay you! But those with a process won't because you won't be able to give them a matching purchase order number and other things their process needs. A basic personal protection is to not trust anyone who initiates contact with you, no matter who they say they are or what they know about you. Verify by contacting them independently instead.
- dietr1ch 2y agoPeople would fall for `dell.scam` too, it's a number's game.
- endgame 2y agoEven aside from that, you probably want to register your own .sucks and .rocks, which just means whoever operates that registry gets to make a bunch of money from companies squatting domains that nobody wanted and bring no value to the world.
- kataklasm 2y agoHave you seen the domains Microsoft uses? Half the time I am not sure if they are genuine or not, it's actually crazy. Sometimes they use .com, other times .ms. Sometimes Microsoft is in the top-level other times it's in the second-level. Sometimes they have no subdomain, sometimes they have two. It's utterly inconsistent and it's insane to me how close some of them look to actual phishing domains...
- prmoustache 2y agoIt is not actually important as you know you cannot trust microsoft more than the usual scammer anyway.
- joegibbs 2y agoIf you get credits for Azure they're accessed through microsoftazuresponsorships.com. Why not sponsorships.azure.microsoft.com or something like that? I checked it three times when I got the link, because it's exactly the kind of domain someone would use if they were going to steal your Azure credits.
- kataklasm 2y agoThat's hilarious..
- yearolinuxdsktp 2y agoAnswers like this, that basically call the users idiots and abdicate any responsibility on the part of tech, are a losing long-term business proposition. Figure it out and gain loyalty and market share.
- Tempest1981 2y agoAlso depends on how their browser shortens the display of the URL
- xelamonster 2y agoYep that's the issue, I'm just saying I'd rather have that problem than the one where I can't register a clean looking personal domain because every idea I have is already registered (with 95% of them leading to a parking page untouched for years except to pay the bill). Feels like we just need more names available and I don't see how else we could get them.
- boogr 2y ago[dead]
- throitallaway 2y agoI'm doubtful that most non-technical people familiarize themselves with TLDs/domain names. They use a search provider for whatever they need. As far as emails/phishing goes, it's a game of cat and mouse; it will never be over. Basically, don't trust unprompted email links and just go to the site if it's something you really want.
- yorer 2y agoThe always-search-instead-of-bookmark practice is then introduced this situation https://www.bleepingcomputer.com/news/security/sneaky-amazon-google-ad-leads-to-microsoft-support-scam/ https://www.bleepingcomputer.com/news/security/sneaky-amazon... Its really an unsolvable cat and mouse game without proper familiarising oneself with the dos and don'ts of the internet.
- drew-y 2y agoI wonder if we could add some type of verification registry. It would be nice if browser's could have a big indicator saying that this website is verified to associated with Dell inc.
- varenc 2y agoHTTPS certificates should do exactly this.
- drew-y 2y agoThey should. And sort of already do. Though, I wonder how difficult it is to register with some certificate issuers under a fraudulent name.
- chrismorgan 2y agoThat was EV certificates. They were finally removed from browsers completely around five years ago because they didn’t actually work. At all. The problems were largely social. Plenty has been written about it, you can find it by searching.
- Joker_vD 2y agoWell, the original HTTPS certificates too were supposed to work like that; I remember reading a security article criticizing the EV proposal by quoting the old (circa 1998?) policy statements of different CA's and showing that they're pretty much identical to the EV requirements.
- marionauta 2y agoSome HTTP certificates do exactly that, and web browsers used to show the company/identity the certificate was issued to in the URL bar. Now you have to go to the certificates detail, very clear on Firefox, behind a few clicks on Chrome. Here's an example from a bank in Spain: https://www.bbva.es https://www.bbva.es
- hamandcheese 2y ago> Companies have to register on all these random domain to protect themselves. "Nice business you got there. Shame if a scammer bought your name on my new TLD."
- gtldexplosion 2y ago[dead]
- friendzis 2y agoIs dell.com, dell.co.uk and dell.ee owned and backed by the same corporation?
- gtldexplosion 2y ago[dead]