4 ms·

Show HN: Hipmob is Olark for mobile apps. (Live support chat, now on Android)

51 points by kunle 14y ago

kunle 14y ago
We love Olark, it works on our browser, and we built Hipmob to do the same thing for users in our mobile app.
deleted 14y ago
[deleted]
- kunle 14y ago
  www.olark.com - they build a fantastic chat client that web developers use to live chat with users.
Cabal 14y ago
What is Olark?
- unreal37 14y ago
  Clearly Olark is Hipmob for web apps.
- devgutt 14y ago
  http://www.olark.com/ http://www.olark.com/
- xntrk 14y ago
  I was thinking the same thing. I have heard the name but I have no idea what they do.
danielamitay 14y ago
I was disappointed by the fact that there is no iOS library. Went to the website, see a big iPhone on the homepage. Read through, see references to "...in your iPhone app."\ EDIT: (Disappointed as in, I was about to sign up and integrate it)
- kunle 14y ago
  Apologies for that - we're hard at work on iOS. Shoot me a line at ayo@hipmob.com and we'll send a beta pack to you once its ready (should be a couple of weeks). Also would love to hear what features you'd like to see . . .
shashashasha 14y ago
This is incredibly unreadable: http://o7.no/NhoH2P http://o7.no/NhoH2P Also, just curious, what is stopping Olark from doing this? I see you already use Olark on your website. Would you eventually want to do web also?
- kunle 14y ago
  Thanks for pointing that out - will fix. We're focused on mobile - we dont intend to do live chat for web. Olark does a good job at it (as do a few others). We built Hipmob to scratch our own itch, and I suspect we wont be the only ones . . .
  - immy 14y ago
    no not a particularly novel idea, but someone's gotta do it. $$$
webbruce 14y ago
Is there a photo demo of it working?
- kunle 14y ago
  What do you mean by photo demo? Hipmob is already implemented in a couple of android apps - one is here: https://play.google.com/store/apps/details?id=com.wanderplayer.android.controller https://play.google.com/store/apps/details?id=com.wanderplay...
abolibibelot 14y ago
From the screenshot: "One moment. Looks like you're on an iPhone 4S and running Windows?" Let me get this straight. The user is sitting in front of its windows machine, and happily taps on its iPhone to chat with customer support for a piece of software running on its Windows machine?
- kunle 14y ago
  Screenshot is from a live mobile chat with a user of a remote game control app . . .
objclxt 14y ago
Um...the FAQ button link 404s. You should probably fix that (it currently is linking to http://www.hipmob.com/www.pricing.html#faq http://www.hipmob.com/www.pricing.html#faq)
- kunle 14y ago
  Thanks for catching - fixing now.
  - fomojola 14y ago
    Great save. Fixed now, thanks.
- deleted 14y ago
  [deleted]
bdittmer 14y ago
This looks a lot like look.io (http://www.look.io http://www.look.io - redirects to LivePerson who recently acquired them), which is already live in and working in a few apps (Hotel Tonight and others iirc).

51 points by kunle 14y ago

kunle 14y ago

We love Olark, it works on our browser, and we built Hipmob to do the same thing for users in our mobile app.

deleted 14y ago

[deleted]

kunle 14y ago
www.olark.com - they build a fantastic chat client that web developers use to live chat with users.

Cabal 14y ago

What is Olark?

unreal37 14y ago
Clearly Olark is Hipmob for web apps.
devgutt 14y ago
http://www.olark.com/ http://www.olark.com/
xntrk 14y ago
I was thinking the same thing. I have heard the name but I have no idea what they do.

danielamitay 14y ago

I was disappointed by the fact that there is no iOS library. Went to the website, see a big iPhone on the homepage. Read through, see references to "...in your iPhone app."\ EDIT: (Disappointed as in, I was about to sign up and integrate it)

kunle 14y ago
Apologies for that - we're hard at work on iOS. Shoot me a line at ayo@hipmob.com and we'll send a beta pack to you once its ready (should be a couple of weeks). Also would love to hear what features you'd like to see . . .

shashashasha 14y ago

This is incredibly unreadable: http://o7.no/NhoH2P http://o7.no/NhoH2P Also, just curious, what is stopping Olark from doing this? I see you already use Olark on your website. Would you eventually want to do web also?

kunle 14y ago
Thanks for pointing that out - will fix. We're focused on mobile - we dont intend to do live chat for web. Olark does a good job at it (as do a few others). We built Hipmob to scratch our own itch, and I suspect we wont be the only ones . . .
- immy 14y ago
  no not a particularly novel idea, but someone's gotta do it. $$$

webbruce 14y ago

Is there a photo demo of it working?

kunle 14y ago
What do you mean by photo demo? Hipmob is already implemented in a couple of android apps - one is here: https://play.google.com/store/apps/details?id=com.wanderplayer.android.controller https://play.google.com/store/apps/details?id=com.wanderplay...

abolibibelot 14y ago

From the screenshot: "One moment. Looks like you're on an iPhone 4S and running Windows?" Let me get this straight. The user is sitting in front of its windows machine, and happily taps on its iPhone to chat with customer support for a piece of software running on its Windows machine?

kunle 14y ago
Screenshot is from a live mobile chat with a user of a remote game control app . . .

objclxt 14y ago

Um...the FAQ button link 404s. You should probably fix that (it currently is linking to http://www.hipmob.com/www.pricing.html#faq http://www.hipmob.com/www.pricing.html#faq)

kunle 14y ago
Thanks for catching - fixing now.
- fomojola 14y ago
  Great save. Fixed now, thanks.
deleted 14y ago
[deleted]

bdittmer 14y ago

This looks a lot like look.io (http://www.look.io http://www.look.io - redirects to LivePerson who recently acquired them), which is already live in and working in a few apps (Hotel Tonight and others iirc).