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I've noticed a related phenomenon to this, one that (I assume) comes more from POS providers like Square than from businesses themselves: the default "flow" on
by woodruffw 2y ago
I've noticed a related phenomenon to this, one that (I assume) comes more from POS providers like Square than from businesses themselves: the default "flow" on these tablet-style POS systems doesn't distinguish between culturally tip-able transactions and ones that are not conventionally tip-able. As a result, people feel pressured to tip on things that weren't previously considered.
A concrete example: a bakery near me uses the same POS terminal for both cafe sales and bread sales, meaning I get asked to tip on loaves of bread. I've seen people get flummoxed and tip $1-2 on bread sales because of this.
- paulpauper 2y agoit's like choose one of three options: 20%, 30% or more.