If you are saying his experience (which is bad) is the best experience you can get. Rather than playing devils advocate, I think you are supporting his argument

If you are saying his experience (which is bad) is the best experience you can get. Rather than playing devils advocate, I think you are supporting his argument. If we were to play devils advocate, I think the best argument is that in an early technology cycle (which arguably smart phones still are). There is a reasonable expectation that the phone will move into obsolescence before the hardware expires. How you square the concept of sustainable/long-lived products and technological advancement is of course the predicament we find ourselves in. The answer is of course modularity and repairability. So companies like Framework or Fair Phone is who you should be buying from (both with their own foibles). Whereas if you look at the philosophy of Apple you shouldn't ever think they value agency of the user/owner.