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Wasn't EU's right to repair law also mandating at least 5 years of updates? Just make 10. With all the money these companies make, they can dedicate some peopl

by thefz 2y ago

Wasn't EU's right to repair law also mandating at least 5 years of updates? Just make 10. With all the money these companies make, they can dedicate some people to taking care of legacy hardware.

esskay 2y ago
It's sad that we consider 5-10 years to be "legacy" in any way shape or form. It does seem to very much just be at the consumer level. We've still got servers chugging away in datacenters that are pushing 15 years old and still have several years of life left in them.
- objclxt 2y ago
  > It does seem to very much just be at the consumer level. We've still got servers chugging away in datacenters that are pushing 15 years old and still have several years of life left in them. The datacenter is temperature controlled and the air is filtered. The server is locked in the rack and never moves. By comparison, your laptop or your phone go through hell on a daily basis.
  - rini17 2y ago
    Speak for yourself. Some people prefer to handle their devices with care and expect to get longevity in return.
    - objclxt 2y ago
      > Some people prefer to handle their devices with care and expect to get longevity in return I guarantee you however carefully you are handling your device it is a world apart from a datacenter.
      - rini17 2y ago
        So? Refurbished ThinkPads with added 10+yr life expectance don't exist?
  - zerd 2y ago
    How does that impact software support lifetime?
lars_francke 2y ago
An additional regulation that will come into effect soon (fully only in 2027) is the Cyber Resilience Act which will require all manufacturers to provide at least security updates for however long a "reasonable user" expects to get security updates. The recitals say: "In determining a support period, a manufacturer should take into account in particular reasonable user expectations, the nature of the product, as well as relevant Union law determining the lifetime of products with digital elements." and "The support period for which the manufacturer ensures the effective handling of vulnerabilities should be no less than five years, unless the lifetime of the product with digital elements is less than five years[...]" So....it's a bit up to us to ask vendors for updates for older devices so that we can maybe slowly move the baseline of what a "reasonable user expectation" is.

by thefz 2y ago

Wasn't EU's right to repair law also mandating at least 5 years of updates? Just make 10. With all the money these companies make, they can dedicate some people to taking care of legacy hardware.

esskay 2y ago

It's sad that we consider 5-10 years to be "legacy" in any way shape or form. It does seem to very much just be at the consumer level. We've still got servers chugging away in datacenters that are pushing 15 years old and still have several years of life left in them.

objclxt 2y ago
> It does seem to very much just be at the consumer level. We've still got servers chugging away in datacenters that are pushing 15 years old and still have several years of life left in them. The datacenter is temperature controlled and the air is filtered. The server is locked in the rack and never moves. By comparison, your laptop or your phone go through hell on a daily basis.
- rini17 2y ago
  Speak for yourself. Some people prefer to handle their devices with care and expect to get longevity in return.
  - objclxt 2y ago
    > Some people prefer to handle their devices with care and expect to get longevity in return I guarantee you however carefully you are handling your device it is a world apart from a datacenter.
    - rini17 2y ago
      So? Refurbished ThinkPads with added 10+yr life expectance don't exist?
- zerd 2y ago
  How does that impact software support lifetime?

lars_francke 2y ago

An additional regulation that will come into effect soon (fully only in 2027) is the Cyber Resilience Act which will require all manufacturers to provide at least security updates for however long a "reasonable user" expects to get security updates. The recitals say: "In determining a support period, a manufacturer should take into account in particular reasonable user expectations, the nature of the product, as well as relevant Union law determining the lifetime of products with digital elements." and "The support period for which the manufacturer ensures the effective handling of vulnerabilities should be no less than five years, unless the lifetime of the product with digital elements is less than five years[...]" So....it's a bit up to us to ask vendors for updates for older devices so that we can maybe slowly move the baseline of what a "reasonable user expectation" is.