The need for record keeping isn't what has interfered with listening and empathy. Courts manage to have record keeping without the judge typing constantly. It

The need for record keeping isn't what has interfered with listening and empathy. Courts manage to have record keeping without the judge typing constantly. It just takes money. Either hiring someone to type for the doctor or paying the doctor enough that they can spend non-patient time typing up record keeping notes. In practice, just like with air lines, people's revealed preference is for low cost over great service.