4 ms·
Have you never worked at a multinational company?
by bogota 2y ago
Have you never worked at a multinational company?
- alganet 2y agoI did, multiple times with multiple countries. All of them had some sort of call rotation. Someone was always at the helm, _specially_ in infrastructure and security. There are whole startups designed to solve this, like PagerDuty. I am now very curious to understand where your question comes from. There must be some misunderstanding here. You never went on-call or seen a friend do it?
- JumpCrisscross 2y ago> You never went on-call or seen a friend do it? Red herring [1]. OP said it’s malicious or incompetent to release this on a U.S. holiday weekend. You asked if similar consideration would be given to Brazil. Multiple people chimed in that it would. You’re now pivoting to on-call capacity. Any amount of on-call capacity can be saturated. That’s why competent multinationals avoid releasing while markets they’re likely to impact are sleeping or drunk. This is a high-level scheduling operation, however, so it’s reasonable for those lower in the organisation to be unaware why an update is being pushed next Tuesday instead of this. [1] https://en.m.wikipedia.org/wiki/Red_herring https://en.m.wikipedia.org/wiki/Red_herring
- alganet 2y agoYou can totally ignore the red herring and focus on the first part. In the end I was just paraphrasing the comment I replied to. Rotations exist, specially in large organizations, or when there's shared responsibility. Now we're talking nonsense about "you said, he said", this conversation makes no sense. I am much less invested in this than you think.
- JumpCrisscross 2y ago> Rotations exist Straw man [1]. Nobody claimed otherwise. Rotation or always-on isn’t a substitute for being aware of your customers. Good culture permeate this throughout the organisation. Competent ones have someone at the top ensuring controls are followed. [1] https://en.m.wikipedia.org/wiki/Straw_man https://en.m.wikipedia.org/wiki/Straw_man
- alganet 2y agoSorry, I lost the track. Can you explain the point you made precisely, in the context of the original subject?