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A while back there was a discussion about employee retention and churn, with some parties claiming a complete staff turnover over some period was a good thing,
by relaxing 2y ago
A while back there was a discussion about employee retention and churn, with some parties claiming a complete staff turnover over some period was a good thing, and that documentation could serve as the complete institutional memory.
I hope they read this.
- MathMonkeyMan 2y agoThree problems with documentation. Sometimes it doesn't exist, sometimes you can't find it, and sometimes you don't read it. Well I guess the fourth problem is it could be wrong, but that just comes with the territory.
- MichaelZuo 2y agoThere could be a fifth problem too, it shouldn’t be referenced. Because it was compiled incorrectly by someone/some group without sufficient permission to do so, so referring to it would lead to corporate politiking.
- citrin_ru 2y agoWriting and maintaining good documentation is hard, which in business terms means expensive. If a company doesn’t want to pay enough to reduce turnover it likely would not invest into documentation either. And even is it will no documentation would quickly turn a novice into a seasoned expert.