Increasing prices is not "pulling the rug out from under you". Hertzer decided to raise their prices. Their customers can either continue using their service,

Increasing prices is not "pulling the rug out from under you". Hertzer decided to raise their prices. Their customers can either continue using their service, reduce their use of the service, or go somewhere else. Also, we live in a time of high inflation. We should expect price increases because they value of the dollar, euro, etc. is going down.