Sounds great. Perhaps an interesting aspect: I haven't discovered the right words for it but: If it is your job, answer the fucking question. This layered appro

Sounds great. Perhaps an interesting aspect: I haven't discovered the right words for it but: If it is your job, answer the fucking question. This layered approach might prove more of a gain than imagined. They might not show it but some people are terrified to ask even the first question. Others think it perfectly fine to ask 100 questions they already know the answer to.