Immediate thoughts: From a business perspective, 3 steps like that isn't enough. What I really want is email completely integrated with a CRM/Project managemen

Immediate thoughts: From a business perspective, 3 steps like that isn't enough. What I really want is email completely integrated with a CRM/Project management tool & a calendar - I have tried Googl Apps and the whole Email / Tasks / Calendar separation just doesn't work. From what I've seen Exchange comes close, and I believe one of the others (Zimbra?) does too. The problem with email is everyone uses it differently. The email client that works for my work emails won't work for my personal email account and vice versa. Minimalist for GMail is nice, it starts to improve by removing clutter: https://chrome.google.com/webstore/detail/bmihblnpomgpjkfddepdpdafhhepdbek https://chrome.google.com/webstore/detail/bmihblnpomgpjkfdde... and I wouldn't be without it. I totally agree about typography - it would make a massive difference. But not just here, everywhere. Grouping email is another problem - I've tried folders (one per email, not enough), tags/labels (unmanageable). This is symtomatic of our whole digital information management issue - how do we deal with so much flexible information? Hence my need for a CRM/tasks/todo app on top of email. [Background: I run a small company, it's growing, and managing projects/developers/clients/email is a headache. If you've found a way to reduce the pain, say!]