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They are called recalls because that’s what the term for legalisation mandates. They are issued when a vehicle is unsafe to drive and they are mandated because
by devjab 2y ago
They are called recalls because that’s what the term for legalisation mandates. They are issued when a vehicle is unsafe to drive and they are mandated because a manufacturer is required to take a lot of steps to remedy their failure. If they fail to repair the issue they are forced to issue full refunds as an example.
So no, the word recall is used because is the official terminology used for these issues regardless of the solution required to fix them.
The word does have its origin in a world where solutions were rarely software updates. That they are software issues make them no less serious though. I suspect that in some cases the software issues might indeed be far more dangerous than errors which mandate physical recalls.
- robertlagrant 2y agoIsn't this just restating part of the previous point? "We use a silly word for OTA software updates: 'recalls'" "Recalls is the word we use" "Yes..."
- TheOtherHobbes 2y agoThe important part is the legal obligation to produce a safe product. If that doesn't happen there are legal consequences. The fact that software is involved changes exactly nothing. And honestly - the entire industry needs to get over the bizarre belief that software has a magical right to be less performant, less competent, less reliable, less robust, and more consumer hostile than hardware, just because it can be updated.
- robertlagrant 2y agoNone of this seems relevant to the single point that "recall is a misleading term to use for an OTA software update".