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99.99+% SLA typically means you get some billing credits for the downtime exceeding 99.99+ availability. So technically do get a "99.99+% SLA", but you don't ge
by fulafel 2y ago
99.99+% SLA typically means you get some billing credits for the downtime exceeding 99.99+ availability. So technically do get a "99.99+% SLA", but you don't get 99.99+% availability.
Other circles use "SLO" (where the O stands for objective).
(Anyone know what the details in fly.io SLA are?)
- runako 2y agoYou are correct in the legal/technical sense! Technically, anyone could offer five- or six-nines and just depend on most customers not to claim the credits :-D Actually hitting/exceeding four nines is still tough.
- fulafel 2y agoAnswering myself, https://fly.io/legal/sla-uptime/ https://fly.io/legal/sla-uptime/ says you get some credits for under 99.9% uptime "provided that Customer reports to Fly.io such failure to meet the Uptime Commitment". So at least currently there's no talk of 99.99%.