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They have a chat. From top nav bar -> Account and Lists -> Customer Service -> Digital Services and Device Support -> Click "Contact Us" at the bottom of the p
by AlwaysRock 2y ago
They have a chat.
From top nav bar -> Account and Lists -> Customer Service -> Digital Services and Device Support -> Click "Contact Us" at the bottom of the page under Start a Chat Now.
It is hard to find but its there. You start with a bot but they pop you to customer service pretty quickly.
- ccleve 2y agoYup, this works. I did not think to click "Digital Services" because this has nothing to do with digital services. But it does get you to the chat.
- arprocter 2y agoGood to know - That's much more hidden than it used to be
- AlwaysRock 2y agoFor sure. I dont know if that is because they want to hide it so less people use it or if Amazon just has no ability to make anything other than product pages easy to find on their website.