In this regard, I see a lot of projects aiming to "optimize user experience" that are actually optimizing for imaginary users at the expense of real ones. GNOM

In this regard, I see a lot of projects aiming to "optimize user experience" that are actually optimizing for imaginary users at the expense of real ones. GNOME is a great example of this -- they're constantly removing functionality over the objections of their actual userbase in order to implement features that fit the speculative needs they project onto people who don't -- and likely never will -- use the software.