It definitely brought about a lot of positive changes. It's fair to be disappointed that some of the things we hoped for didn't materialize, and that a lot of n

It definitely brought about a lot of positive changes. It's fair to be disappointed that some of the things we hoped for didn't materialize, and that a lot of negatives were even worse than expected. The historical trend is for improvements followed by lulls. But we never can predict in advance how far the improvements will go. We do feel that there was a lot left on the table.