I think this is a great idea, but Googling seems like such an inefficient method. Using the email address to grab avatars from Gravatar, Facebook, LinkedIn and

I think this is a great idea, but Googling seems like such an inefficient method. Using the email address to grab avatars from Gravatar, Facebook, LinkedIn and Twitter is a much better idea. Those customers have already publicly identified the picture and it would be much more efficient. As a frequent flyer, the airlines often greet me by name in my seat, but that is because they have the seating roster.