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Agreed. The only KPs I've gotten since at least ~Snow Leopard have been hardware-related. Off to the Genius Bar!
by rangibaby 14y ago
Agreed. The only KPs I've gotten since at least ~Snow Leopard have been hardware-related. Off to the Genius Bar!
- sneak 14y agoFirst, boot holding D. This will boot a special firmware-based hardware tester (or one downloaded from Apple on latest hardware) that will test all aspects of your system. It's the first thing the Genius Bar will do.