It's true to an extent. However, most people aren't that adept with computers. My friends constantly ask me to fix things on their computers when there are pe

It's true to an extent. However, most people aren't that adept with computers. My friends constantly ask me to fix things on their computers when there are perfectly available fixes out there. Likewise, if a treatment is over-the-counter, people can treat themselves. The prescription example is more an issue of legislating a business model - if the government legislated that people had to have an IT guy diagnose their computer and dispense the treatment, it would be the same. NOTE: Clearly there are good reasons for legislating that certain treatments be administered by a doctor and not the patient themselves. I'm not trying to argue that it's a maliciously legislated model, just that people often do treat themselves with OTC stuff. People really often need help with their computers. Even simple things like installing drivers. They're available right from the manufacturer. You click a few things and then you're done. Yet, people in their 20s ask for help because they can't understand it. Like medicine, software can always be better. So, even if you think that administration isn't an issue to be dealt with, there's still a lot to be done to make computers better and there always will be. Can my computer understand my voice? There's software, but it's not Star Trek-like. More to be done.