For a completely community-driven site like SO, that might work. For anything else, you will never be a leader in the market with that attitude. The reason why

For a completely community-driven site like SO, that might work. For anything else, you will never be a leader in the market with that attitude. The reason why it seems to work early on on a company is that you are resting on the laurels of the original vision of the software. That will get washed away in a sea of tweaks to existing features by the community. Customer feedback is an important consideration, but should not be the only. Believe it or not, product management is a valuable skill.