Don't assume people know how to communicate. Provide education material, cultural backgrounds, descriptions of things to avoid. Incentives that are aligned with

Don't assume people know how to communicate. Provide education material, cultural backgrounds, descriptions of things to avoid. Incentives that are aligned with good communication. For example: - Chat discourages thought. - Chat burries decisions. - Brainstorming and ideation vs reasoning. - Brainstorming, ideation and reasoning vs preferences and biases (CEO weighs in) - Documentation vs works in progress. - Proposals vs time to consider them. - Bike shedding. - stupid forum formatting. etc etc etc Current social media is shockingly poor training for good communication.