For just £15 you can take them to small claims court if you're refused a refund, I'm not sure if you should be pursuing CrowdSurge (who are clearly inept) or th

For just £15 you can take them to small claims court if you're refused a refund, I'm not sure if you should be pursuing CrowdSurge (who are clearly inept) or the concert organiser. Either way, don't settle for less than your money back.