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Well, let's be fair -- while the ticketing system is obviously rubbish and tickets can be spoofed, there are other organizational issues that were present. The
by forgingahead 14y ago
Well, let's be fair -- while the ticketing system is obviously rubbish and tickets can be spoofed, there are other organizational issues that were present. The article talks about on-site staff letting in anyone with a ticket, and that the wrong wristbands were given out, just to name a few of the issues.
It's bloody hard to run an event. I've done it for hundreds, and it isn't pretty. 15,000 is a lot, and if you don't have operational experience or a great ops plan, things get very bad very quickly.
So again, while the ticketing is a problem, the other issues would still be present had they used EventBrite or Ticketfly for their ticketing solution.
- dazzawazza 14y agoTech problems are often the favoured problem space of HN'ers but in this case it seemed that staff training and logistics played just as much if not more of a hand in this failure.