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For me it feels like this problem has become far worse. I often see unsolicited text messages and phone calls coming from a couple problematic platforms like Si
by blackeyeblitzar 2y ago
For me it feels like this problem has become far worse. I often see unsolicited text messages and phone calls coming from a couple problematic platforms like Sinch (who also acquired Mailgun, Mailjet, Inteliquent) and Bandwidth.com (a VOIP provider). These platforms have terrible anti abuse programs that are ineffective and basically force you to repeatedly submit reports so they can stop one source at a time, when in fact they’re just enabling businesses who are fundamentally built on abuse. They often also just reply and say it isn’t their responsibility because they’re just reselling to someone else and that it needs to be taken up with THAT third party. The FTC needs to do a lot more and fine these companies, and jail their executives.
By the way, to help, people should:
1. Report text message spam to 7726 (“SPAM” on the dial pad), which will give your carrier info
2. If you get iMessage spam, click report junk so Apple takes action
3. Go to the FTC and FCC websites to report the abuse. For the FCC visit their site (https://www.fcc.gov/consumers/guides/stop-unwanted-robocalls-and-texts https://www.fcc.gov/consumers/guides/stop-unwanted-robocalls...) and click the text link for filing a complaint. For FTC visit their site (https://reportfraud.ftc.gov/ https://reportfraud.ftc.gov/) and click “report now”. These forms are painful to fill out and ask for a lot of information, but it will help regulators build a case against these companies.
I personally don’t bother reporting abuse to those companies’ own abuse process anymore, because it just helps them temporarily hide what is a bigger problem with their business practice as a whole.