4 ms·
Not sure if my experience is relevant, but from what I've seen there are two interested parties with different capabilities and interests: - The employee's dir
by everdrive 2y ago
Not sure if my experience is relevant, but from what I've seen there are two interested parties with different capabilities and interests:
- The employee's direct manager: values the employee the most, doesn't want to lose him, but cannot really directly offer pay. So instead, the manager offers praise, and more flexibility (personal leave on an ad-hoc basis, placement on best projects, etc.) If the employee wants to leave, the manager can attempt to justify a better salary to higher ups / HR, but has no actual control over this outside of making the case on behalf of the employee.
- HR / higher ups: I'm far less clear on how this works, however they seem to have hard limits for what they can offer, and no amount of convincing will budge those limits.
In total, it feels a bit like arguing with a low-level support tech: your case can be reasonable, the support tech is actually wise enough to the best solution, but his hands are tied by policy and he has no ability to change it.
- happytoexplain 2y agoThis is an image the business works to maintain: Your manager is there to help you and make you feel like you belong so you don't leave, but the things that actually matter (pay) are untouchable algorithms defined by the faceless machine above. It's one of the ways modern businesses (at least in the US) have inched the shared rewards of capitalism away from the employee (and inched the shared pain of negative economic trends toward the employee) over decades.
- ffsm8 2y agoIt's also almost always a lie. Most managers have a budget. They just don't want to spend it on you.
- xboxnolifes 2y agoIt even gets inched away from the customer. Problem with a service? The only people you have access to are support staff who can't really do anything beyond minor changes. So many business to customer interactions happens only between people who have no ability to change the situation either way. Big businesses have nearly entirely isolated the capital owners (and upper management) from the goings of the business itself.