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Apple tried that with me when the screen died on my MacBook Pro M1. There is a law in the UK (Consumer Rights Act 2015) that says goods purchased must be fit fo
by pmx 2y ago
Apple tried that with me when the screen died on my MacBook Pro M1. There is a law in the UK (Consumer Rights Act 2015) that says goods purchased must be fit for purpose for six years. I quoted this to support and they instantly agreed to fix it for free, sent me a box to put it in then collected it. I had it back within 2 weeks fully repaired and working again.
- squishy47 2y agogood to know, I didn't know we had such a law. thanks for posting this
- Rinzler89 2y agoWait, so in UK products come with a six year warranty?
- flir 2y agoThe consumer has a right to replacement or repair for six years after purchase in certain circumstances - see https://www.citizensadvice.org.uk/consumer/somethings-gone-wrong-with-a-purchase/return-faulty-goods/ https://www.citizensadvice.org.uk/consumer/somethings-gone-w... - any warranty the seller chooses to supply is in addition to this. I had a MBP mainboard replaced after four(?) years in a generation where the graphics chip was known for dying. Late 2012 maybe? That machine had so many replacement parts, I think it might be a ship of Theseus by this point.
- anacrolix 2y agoWe have similar laws in Australia. There's no point buying AppleCare or any warranty in Australia but they try to sell it anyway. There's no fixed term but it's at least 2-3 years, and often more.