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> You can buy long lasting stuff just fine, if you are willing to pay. You can get eternal licenses (or an outright sale of rights), if you are willing to pay.
by mppm 2y ago
> You can buy long lasting stuff just fine, if you are willing to pay. You can get eternal licenses (or an outright sale of rights), if you are willing to pay.
Would that 'twere so simple. Most previously reliable premium manufacturers have jumped on the enshittification bandwagon. You can get better design and a more exclusive branding if you are willing to pay more, but where exactly would you turn if you are looking, for example, for a dish washer that will just work for the next ten years? Preferably one that doesn't come with cloud integration. There are still a very small number of ultra-premium brands that really care about their customers, but apart from being way too expensive for most people, they are increasingly hard to find. One of the side-effects of so many companies trading their reputations for "shareholder value" is that trust is eroded for everyone, including those that still deserve it.
- eru 2y ago> [...] but where exactly would you turn if you are looking, for example, for a dish washer that will just work for the next ten years? Miele works well for us. I understand your complaint. I'm also sure it's really hard to get high quality buggy whips these days without paying through the nose, now that everyone has switched to these newfangled horseless carriages.
- mppm 2y ago> Miele works well for us. That's what I would have said as well, until recently. Last year we had to replace ours, and its been an absolute nightmare. Cost us endless hours of wrangling with technicians and customer service to have it installed and configured properly (and already repaired once). ¯\_(ツ)_/¯
- eru 2y agoInteresting. Which country was that in? We never had any issue with Miele in Singapore. (The Australian customer service of Bosch was a joke, though. The one in Singapore seems competent, though.)