Reading the comments here, I think one thing that's overlooked is that Netflix, which has been on the vanguard of web-tech and has solved many complicated probl

Reading the comments here, I think one thing that's overlooked is that Netflix, which has been on the vanguard of web-tech and has solved many complicated problems in-house, may not have had the culture to internally admit that they needed outside help to tackle this problem. A combination of hubris and groupthink.