Lenovo makes many laptops; some are good, some are bad. This applies to pretty much ever manufacturer. Worked in a computer store for many years, and every man

Lenovo makes many laptops; some are good, some are bad. This applies to pretty much ever manufacturer. Worked in a computer store for many years, and every manufacturer had some models with high return rates, but also models with low/normal return rates. Saying "I will never buy $x because I had a bad experience with a bad model" is almost always a mistake IMHO. What does matter is how they deal with the bad models. Some brands were definitely a lot better than others, and I generally advised customers based on that.