3 ms·

Netflix has a stellar tech track-record. One bad night and people talk crap. Now that’s not right.

• seb1204 2y ago
  I agree but this is what tech companies have made us into with their instant gratification expectation.
• mannykannot 2y ago
  For the people who care about it (personally, I do not in this case, but there is others where I do), this is not just 'one bad night'; it is exactly the sort of event which justifies the premium. <curmudgeon> I see we are fully into the post-accountability world. </curmudgeon> At the very least, the customers deserve an explanation of what highly-improbable circumstance led to the unfortunate outcome, if the claim that "it's not right" is to be considered justified.
• s__s 2y ago
  This is more so a business error than a technical one. They needed to take more baby steps up to an event of this magnitude.