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> sacrificing their entire user base's privacy for. I keep asking what the privacy issue is in anonymous usage statistics, but there are never any answers. Rem
by alkonaut 2y ago
> sacrificing their entire user base's privacy for.
I keep asking what the privacy issue is in anonymous usage statistics, but there are never any answers. Remember: The "anonymous" in "anonymous usage statistics" means there can't be a privacy issue. Then it's not anonymous any more! You could think of it as for example, sending only the program version in, and the only stored data is how many sessions are run of each version, every month. So you could know "is it reasonable to deprecate version 1.0 and only support 2.0?". What exactly is it that you think is an invasion of privacy here? The fact that it makes http requests?
> They will be just fine without any metrics at all.
Most who added telemetry has a time from before metrics and a time after. And I imagine very few would want to go back. It's driving blind. You can't simply "ask your users". They don't know whether they use Ctrl+C or use Copy on the context menu. And if you ask them, you find that they think they did one thing when in reality they didn't. Knowing what they actually do instead of what they think they do or say they do is invaluable. And luckily at least in enterprise, users are pretty happy to supply this, but it's definitely based on a trust that already needs to exist between seller and customer.