This seems a bit overcooked to me. I suspect if I were to recursively ask "why?", we may eventually wind up at some triviality (to the actual business/customer

This seems a bit overcooked to me. I suspect if I were to recursively ask "why?", we may eventually wind up at some triviality (to the actual business/customer) that could have easily gone another way and obviated the need for this abstraction in the first place. Just thinking about the raw information, I don't see how the average streaming media consumer produces more than a few hundred kb of useful data per month. I get that the delivery of the content is hard, but I dont see why we need to torture ourselves over the gathering of basic statistics.