A lot easier when you're not on a tour and just have the ability to visit (fun fact, some facilities have socialization events around holidays, although that mi

A lot easier when you're not on a tour and just have the ability to visit (fun fact, some facilities have socialization events around holidays, although that might sound callous). Staff mood. How many staff? If hallways are empty, just residents? Not good. Scents/odors. Yes, incontinence is a thing, not to be shamed. How you handle the cleaning, laundry of it, so it's not a pervasive scent? That's another. Most states will publish some reports. Washington's DOH will publish fairly detailed information on complaints against facilities, investigation details, and findings and outcomes.