2 ms·
I recommend “Thanks for the Feedback: The Science and Art of Receiving Feedback Well”. It talks about the point of feedback and how there are different categor
by markerz 2y ago
I recommend “Thanks for the Feedback: The Science and Art of Receiving Feedback Well”.
It talks about the point of feedback and how there are different categories of feedback: appreciation, coaching, and evaluation. The frame bad feedback or poorly received feedback as “crossing the wires” where the receiver wants affirmation but gets coaching or evaluation. This throws them into a spiral. Recognizing this can make you better at receiving feedback and giving as well.
There’s a bunch of little things like “publicly praise, privately criticize” and that it’s way better to make time for feedback rather than waiting for the right time. Feedback is best fresh, where you can talk about concrete examples or incidents.