> they resorted to finger-pointing Ahhhh! Stripe is a payment gateway. They’re an intermediary / frontend that simplifies away the complexity of negotiating wi

> they resorted to finger-pointing Ahhhh! Stripe is a payment gateway. They’re an intermediary / frontend that simplifies away the complexity of negotiating with each bank and getting your own contract with each bank and integrating with each one separately. I’m sorry to say this, but chargeback fraud is fraud, and you as a business have to deal with that. This customer might have millions in debt with BoA that they’re dutifully servicing. But someone has to eat the cost, and the reality is that this time, it’s you. Either you can take the customer to court or you can ban them from future payments. Alternatively, you can try a payment method that isn’t as easy to dispute, but you’re still exposed to fraud at some level.