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> remove any kind of remaining communication between humans, because that is "inefficient", and replace it with an AI that will mediate all human interactions
by teeray 2y ago
> remove any kind of remaining communication between humans, because that is "inefficient", and replace it with an AI that will mediate all human interactions
I imagine that call center operators are salivating at this prospect. They can have an AI customers can yell at and it will calmly and cheerfully tell them (in a more "human-esque" way) to try rebooting their modem again, or visit the website to view their bill.
- danudey 2y agoThey're going to be laughing all the way to the... settlement payments? https://www.forbes.com/sites/marisagarcia/2024/02/19/what-air-canada-lost-in-remarkable-lying-ai-chatbot-case/ https://www.forbes.com/sites/marisagarcia/2024/02/19/what-ai...