2 ms·

They don't have to accept everyone as customers - subject to laws - but if they don't provide value to everyone who they take as customers, they're a shitty bus

• gruez 2y ago
  >but if they don't provide value to everyone who they take as customers, they're a shitty business. What does this even mean? Not everyone has to buy from every business. If consumers aren't deriving value from a business, they can just refuse to buy said product/service. It'd be great if a business's TAM is everyone, but the fact that some people won't get value is hardly an indictment. I don't like fishing. You'd have to pay me go on a fishing expedition. In other words, a fishing gear business won't provide value to me. If I go against my interests and buy a bunch of fishing gear that won't provide value to me, that's hardly an indictment of the fishing shop.