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Google doesn't even handle calls/customer support for paying users. Google Adwords/Adsense support is completely automated and also completely useless.

• azylman 14y ago
  Except for, you know, everyone who purchases Google Apps and has 24/7 phone support...
  • b7888888 14y ago
    But Google Apps has been around since 2006. They only added 24/7 phone support last year. Google has no credibility regarding customer service, both online and by phone.