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> It's an interesting problem because we do see innovation from private companies (tech, scaling, UX, etc) that I don't think we'd see in a publicly/government-

> It's an interesting problem because we do see innovation from private companies (tech, scaling, UX, etc) that I don't think we'd see in a publicly/government-owned platform. I don't see any reason to suspect this. Even a blurrier incentive is still incentive. Secondly a lot of that innovation has been bad. Consider the disappearance of a chronological timeline, or ads themselves. There's nothing inherently positive about the concept of innovation but profit motivates every type (as it stands). It just tends to happen faster with private enterprise and without any say from the users.

soulofmischief 2y ago
You're right, I just mean more on the UX and tech side of things. Government software UX is typically atrocious. Some of it is well-founded and just outdated, though. But, there are some nice efforts taking place within the government to modernize and standardize tech and UX. digital. Digital.gov is killing it lately. https://designsystem.digital.gov/ https://designsystem.digital.gov/
- ToucanLoucan 2y ago
  > Government software UX is typically atrocious. I mean, UX is atrocious across the board really, at least in my experience. I can't remember the last time I used a tech product and didn't have at least one moment of bafflement as to how anyone thought this was how this should be designed.