Makes sense for consumer based products, when you think of how much cisco phones cost. For enterprise solutions, obviously, not so much. Phones makes people fe

Makes sense for consumer based products, when you think of how much cisco phones cost. For enterprise solutions, obviously, not so much. Phones makes people feel better - and if your clients are worth enough, and you can control the volume, it's a good idea. Heck, even Google offers to let you call them for $2.