In the end it's a game of numbers. - Couriers make more errors (or are more inclined to outright steal) because working conditions are crap. - Courier compani

In the end it's a game of numbers. - Couriers make more errors (or are more inclined to outright steal) because working conditions are crap. - Courier companies save big $ on courier wages because of how much they squeeze out their delivery personel. - Apple saves big $ on their courier deal because of how much the courier companies squeeze their employees. In the end, a laptop may be lost from time to time and a customer will be left in distress for a fair amount of time until the issue is sorted out. Someone will need to pay for the laptop, but that has now become part of the cost of doing business.